Privacy Policy

All services provided in our store and Vanilora belong to our company and are operated by our company.

Our company may collect personal data for various purposes. Below, it is stated how and in what way personal data is collected and how and in what way this data is protected.

Some personal information about the members (such as name-surname, company information, telephone, address or e-mail address) is collected by our Store due to the nature of the business, by filling out various forms and surveys on our Store or through membership.

Our company may send campaign information, information about new products, and promotional offers to its customers and members from time to time. Our members can make any choice about whether or not to receive such information when they become members, and then change this choice in the account information section after logging in as a member, or make a notification via the link in the notification message they receive.

During the approval process carried out through our store or by e-mail, personal information transmitted electronically to our store by our members will not be disclosed to third parties except for the purposes and scope determined by the "User Agreement" we have made with our Members.

In order to identify system-related problems and to quickly resolve any problems or disputes that may arise regarding the service provided, our Company records and uses the IP addresses of its members. IP addresses can also be used to identify users in a general way and to collect comprehensive demographic information.

Our company may use the requested information for direct marketing purposes by itself or its collaborators, outside the purposes and scope determined by the Membership Agreement. Personal information may also be used to contact the user when necessary. The information requested by our company or the information provided by the user or information regarding transactions made through our Store may be used by our company and its collaborators for various statistical evaluations, database creation and market research without disclosing the identity of our members, outside the purposes and scope determined by the "Membership Agreement".

Our company undertakes to keep confidential information strictly private and confidential, to consider this as a confidentiality obligation and to take all necessary measures and show due diligence to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain or from unauthorized use or disclosure to a third party.